PASS - Kaspersky Antivirus Producing 'OnReadyState' Error (Staff)


How to correct the issue where the error, "Function 'onReadyState' Error. '[src=" is not a valid selector", is encountered while in PASS or signing into PASS.


While in PASS or when signing in, the following error is encountered:

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Correct this issue by turning off the following setting within the Kaspersky client:

  1. Click on Settings in the menu. 
  2. Click Additional.
  3. Click Network. 
  4. Click Traffic Processing. 
  5. Disable (uncheck) Inject scripts into web traffic to interact with web pages.

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Alternatively, the user can also disable Kaspersky Antivirus while using PASS, but this is not recommended since this removes antivirus protection.

Need help?

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.



Article ID: 7570
Wed 8/30/23 12:26 AM
Tue 2/13/24 1:47 PM