Forwarding your Cisco phone


Instructions for setting forwarding from a campus phone.


Forwarding your phone

  1. Press the "Fwd All" (7800 series) or "Forward all" (8800 series) soft key on your phone.

    image of the display of a 7800 series cisco phoneimage of the display of a 8800 series cisco phone
  2. Enter the number you wish to forward to. Enter the number using the dialing rules for a campus phone. These rules can be found in Dialing a campus phone.
  3. The display will show the "Forward" symbol next to your line number and will list the number being forwarded to.

Removing forwarding

  1. Press the "Fwd Off" (7800 series) or "Forward off" (8800 series) soft key on your phone.

    Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)
  2. The display should remove the forwarding symbol from below your line number and return to normal function.

Need help?

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.



Article ID: 4916
Wed 5/17/23 11:50 AM
Mon 6/10/24 7:03 AM

Related Services / Offerings

Related Services / Offerings (2)

Ask the Telecom team a phone related question
Request a change to a phone configuration. For example: add/remove to/from a hunt group, add hunt group login/logout functionality, reset voicemail pin