Phone or Voicemail Configuration Change



This form will be used to request a change to a phone or voicemail configuration. This could be to add or remove the phone from a hunt group, change the button layout of the phone soft keys, or reset a voicemail pin.

Information needed for Request to be Completed

  • Phone Number (the number next to the primary line key in upper left corner of the display)
  • Name of employee the phone is assigned to
  • Building / Room
  • Due Date

How to get this Service

Click the request service button and complete the form.


Any employee with a phone assigned or supervisor of an employee.

Service Owner



Monthly cost for phone service depending on model of phone. This cost does not include any long distance charges.
Cisco 7841 - $11.00
Cisco 8841 - $12.02
Cisco 8851 - $12.81
Cisco 8851 with Key Expansion Module - $16.68

Request Service

Related Articles (5)

How to check your campus voice mail using your campus phone, Cisco Jabber, or remotely from an off-campus phone.
If you know your current PIN and want to change it, you can do so from your desk phone. If you do not remember your PIN, you may set a new PIN from the web by referring to the related article "Resetting your voice mail PIN from the web".
Instructions for setting forwarding from a campus phone.
How to reset your voice mail PIN using a web browser.
How to set up your campus voicemail box.


Service ID: 6158
Wed 11/29/23 9:01 AM
Wed 11/29/23 11:18 AM