Service Catalog

Categories (7)

Administrative and Business

Services that support the administrative and business functions at UW-Platteville. Includes student information systems, and data reporting and analysis.
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Communication and Collaboration

Phones, email, Zoom, Teams, Qualtrics, and more.
Services that facilitate institutional communication and collaboration needs.
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Endpoint Computing

Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services, software and applications installation, and the internet of things.
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Infrastructure

Storage, network, internet connections, and more.
Foundational services that support the operation and management of the enterprise IT environment. Does not include access requests. See Security > Access Management.
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IT Professional Services

A/V project intake form, training, digital signage, and more.
People-based services that support the management of IT for UW-Platteville. Comprises consulting services not related to specific services identified in other categories.
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Security

Access management (email, printer, guest accounts, etc.), MakeMeAdmin, NetID change, SharePoint access, and more.
Services that provide security, data integrity, and compliance for UW-Platteville activities.
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Teaching and Learning

Canvas, Kaltura, DLE reports, course revision and support, and more.
Services providing instructional technology and resources directly supporting teaching and learning at UW-Platteville.
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Services (2)

General Inquiry

General Support Inquiry

Incident Report

Incident Report