Popular Services

General Support Inquiry


Services and requests for University owned computers.


Request to add access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Sign-up for the AI Pilot for either Copilot (Microsoft) or ChatGPT (OpenAI).


Use this form to request a guest account with campus. A student needing extra time after graduation or a vendor we are working with are a few examples of what this form would be used for.


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


Incident Report


Hardware purchasing request outside of our normal computer buys. This form can be used for one off items that will need ITS approval.


Request to remove access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Qualtrics is a UW System-licensed survey tool administered at UW-Platteville by ITS. Qualtrics is used for surveys, forms, election ballots, research, and more.


Phone Reassignment


Are you having a group of off campus patrons use campus resources for a conference or event? If so, this is the form for you.


Request to move computer, docking station, monitor(s), phone, local or network printing devices.


This service allows the user to request access to the PASS system by completing the steps listed for the form linked within.


NetID Change Request


Request to move a phone to a different building or room.


New Phone Request


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.


This PASS-related service allows the user to request the creation, update, or removal of an enhancement to a PASS page or process.


Do you need a new workgroup created? Use this form and ITS will create that new workgroup space for you.


Digital Signage Request Service offers several service offerings. These include New Installation, Add or Remove Access, Graphic Design Assistance, General Training, and Other. Other will be used more as a general inquiry for the Digital Signage across campus.


Request a Non-Instructional Course in Canvas


Service request to reimage your compatible computer to Windows 11.


Related service requests can be used to request technology training.


You can submit this form if you have a question or problem with Canvas, Kaltura, Zoom, or Zoom in Canvas integration. All the needed information will be asked and assigned right to our DLE technicians.