Popular Services

General Support Inquiry


Services and requests for University owned computers.


Request to add access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Incident Report


New Phone Request


Use this form to request a guest account with campus. A student needing extra time after graduation or a vendor we are working with are a few examples of what this form would be used for.


Request to move computer, docking station, monitor(s), phone, local or network printing devices.


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


Sign-up for the AI Pilot for either Copilot (Microsoft) or ChatGPT (OpenAI).


Request to move a phone to a different building or room.


Hardware purchasing request outside of our normal computer buys. This form can be used for one off items that will need ITS approval.


Service request to reimage your compatible computer to Windows 11.


This service allows the user to request access to the PASS system by completing the steps listed for the form linked within.


Phone Reassignment


This PASS-related service allows the user to request the creation, update, or removal of an enhancement to a PASS page or process.


You can submit this form if you have a question or problem with Canvas, Kaltura, Zoom, or Zoom in Canvas integration. All the needed information will be asked and assigned right to our DLE technicians.


Request a change to a phone configuration. For example: add/remove to/from a hunt group, add hunt group login/logout functionality, reset voicemail pin


Are you having a group of off campus patrons use campus resources for a conference or event? If so, this is the form for you.


NetID Change Request


Need help with AV technology? Do you need A/V equipment to upgrade your conference room, office, classroom or lab?


Request to remove access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Digital Signage Request Service offers several service offerings. These include New Installation, Add or Remove Access, Graphic Design Assistance, General Training, and Other. Other will be used more as a general inquiry for the Digital Signage across campus.


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.