Popular Services

General Support Inquiry


Incident Report


After student employees have completed the annual FERPA training, instructors can request enrollment in their course as a Grader, TA, or Grader/TA. Faculty and staff enrollment requests must come from the appropriate director, department chair, or program coordinator. Enrollment for students taking a course must be completed through PASS.


Services and requests for University owned computers.


Service request to reimage your compatible computer to Windows 11.


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


Phone Reassignment


Request to move computer, docking station, monitor(s), phone, local or network printing devices.


Phone Disconnect


New Phone Request


Digital Signage Request Service offers several service offerings. These include New Installation, Add or Remove Access, Graphic Design Assistance, General Training, and Other. Other will be used more as a general inquiry for the Digital Signage across campus.


NetID Change Request


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.


Request a change to a phone configuration. For example: add/remove to/from a hunt group, add hunt group login/logout functionality, reset voicemail pin