Popular Services

General Support Inquiry


Incident Report


Request to move computer, docking station, monitor(s), phone, local or network printing devices.


Service request to reimage your compatible computer to Windows 11.


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


This service allows the user to request access to the PASS system by completing the steps listed for the form linked within.


Phone Disconnect


Phone Reassignment


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.


A Canvas Administrator can run department-level reports to evaluate outcomes, user access, student activity, and student engagement. These reports are available in the Canvas departmental subaccounts and are exported as CSV spreadsheets.


Request to move a phone to a different building or room.


Phone Expansion Module (KEM) Update


New Phone Request


This PASS-related service allows the user to request the creation, update, or removal of an enhancement to a PASS page or process.


Services and requests for University owned computers.


After student employees have completed the annual FERPA training, instructors can request enrollment in their course as a Grader, TA, or Grader/TA. Faculty and staff enrollment requests must come from the appropriate director, department chair, or program coordinator. Enrollment for students taking a course must be completed through PASS.


NetID Change Request


Configure your office number for Jabber Mobile and Single Number Reach.