Popular Services

Request to add access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Services and requests for University owned computers.


General Support Inquiry


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


Request to move computer, docking station, monitor(s), phone, local or network printing devices.


Form to notify ITS of a computer being assigned to a new user.


Incident Report


New Phone Request


Phone Reassignment


Sign-up for the AI Pilot for either Copilot (Microsoft) or ChatGPT (OpenAI).


This service allows the user to request access to the PASS system by completing the steps listed for the form linked within.


Hardware purchasing request outside of our normal computer buys. This form can be used for one off items that will need ITS approval.


Use this form to request a guest account with campus. A student needing extra time after graduation or a vendor we are working with are a few examples of what this form would be used for.


Phone Disconnect


Service request to reimage your compatible computer to Windows 11.


NetID Change Request


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.


You can submit this form if you have a question or problem with Canvas, Kaltura, Zoom, or Zoom in Canvas integration. All the needed information will be asked and assigned right to our DLE technicians.


This PASS-related service allows the user to request the creation, update, or removal of an enhancement to a PASS page or process.


Request a Non-Instructional Course in Canvas


Request to remove access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Request to move a phone to a different building or room.


Need help with AV technology? Do you need A/V equipment to upgrade your conference room, office, classroom or lab?