Popular Services

Request to add access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


General Support Inquiry


Services and requests for University owned computers.


Incident Report


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


New Phone Request


Use this form to request a guest account with campus. A student needing extra time after graduation or a vendor we are working with are a few examples of what this form would be used for.


Phone Reassignment


Form to notify ITS of a computer being assigned to a new user.


Request to move computer, docking station, monitor(s), phone, local or network printing devices.


Hardware purchasing request outside of our normal computer buys. This form can be used for one off items that will need ITS approval.


Service request to reimage your compatible computer to Windows 11.


NetID Change Request


Sign-up for the AI Pilot for either Copilot (Microsoft) or ChatGPT (OpenAI).


This PASS-related service allows the user to request the creation, update, or removal of an enhancement to a PASS page or process.


Phone Disconnect


You can submit this form if you have a question or problem with Canvas, Kaltura, Zoom, or Zoom in Canvas integration. All the needed information will be asked and assigned right to our DLE technicians.


Ask the Telecom team a phone related question


This service allows the user to request access to the PASS system by completing the steps listed for the form linked within.


Request to remove access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Request a Non-Instructional Course in Canvas


Related service requests can be used to request technology training.


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.