Popular Services

General Support Inquiry


Request to add access for Calendars managed within Outlook, Email Accounts, OKTA Applications, Printers, Rooms managed within Outlook, SharePoint, Teams, and WorkGroup access.


Sign-up for the AI Pilot for either Copilot (Microsoft) or ChatGPT (OpenAI).


Services and requests for University owned computers.


Incident Report


Phone Reassignment


This PASS-related service will be used to request assistance with questions or issues that are not relevant to any other existing PASS service category available.


New Phone Request


Phone Disconnect


This service allows the user to request access to the PASS system by completing the steps listed for the form linked within.


Use this form to request a guest account with campus. A student needing extra time after graduation or a vendor we are working with are a few examples of what this form would be used for.


You can submit this form if you have a question or problem with Canvas, Kaltura, Zoom, or Zoom in Canvas integration. All the needed information will be asked and assigned right to our DLE technicians.


Service request to reimage your compatible computer to Windows 11.


Qualtrics is a UW System-licensed survey tool administered at UW-Platteville by ITS. Qualtrics is used for surveys, forms, election ballots, research, and more.


Are you having a group of off campus patrons use campus resources for a conference or event? If so, this is the form for you.


This PASS-related service allows the user to request the creation, update, or removal of an enhancement to a PASS page or process.


Request a license for Team Dynamix


Form to notify ITS of a computer being assigned to a new user.


NetID Change Request


Hardware purchasing request outside of our normal computer buys. This form can be used for one off items that will need ITS approval.


Request a Non-Instructional Course in Canvas


This service allows the user to request the creation, update, or removal of an integration between PASS and another application.


Request a change to a phone configuration. For example: add/remove to/from a hunt group, add hunt group login/logout functionality, reset voicemail pin