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Overview
Follow the steps below to set up your Yealink Teams Phone and sign in using your UW-Platteville Microsoft 365 account.
Step 1: Power On
- Select English (United States) as the language.
- Set the time zone to Central Time (US & Canada) (Wisconsin's time zone).
- Review the privacy agreement and tap Accept in the lower-right corner.
Step 2: Generate Your Sign-In Code
- On the Yealink phone, tap Refresh code to generate a sign-in code.
- A unique sign-in code will appear on the phone screen.
- If the code expires or you need a new one, tap Refresh code again.
Step 3: Sign In on Your Computer or Mobile Device
- On your computer or mobile device, open a web browser and visit https://login.microsoft.com/device.
- Enter the sign-in code exactly as it appears on your Yealink phone.
- Sign in using your UW-Platteville Microsoft 365 credentials.
- When prompted to sign in to Microsoft Authentication Broker, select Continue.
Step 4: Complete Setup on Your Yealink Phone
- Approve the Duo authentication prompt and select Yes, this is my device.
- Your phone will authenticate and load Microsoft Teams. This process may take a few minutes.
- Follow any additional on-screen prompts, such as Next or Got it, to finish setup.
Teams Phone Home Screen
Once setup is complete, the Microsoft Teams Phone home screen will appear. You will see your profile picture, the current date and time, and options such as Calls, Calendar, Voicemail, and More.
Making and Receiving Calls
Dialing a Phone Number
Use the full 10-digit phone number for all calls. You no longer need to dial an initial 8 or 1. See Dialing a Campus Phone for more information.
Example: 608-342-1400
Calling from Microsoft Teams
You can also make and receive voice calls using the Microsoft Teams application on your computer or mobile device. Select Calls from the navigation menu.
Call and Voicemail Settings
Call settings, including voicemail configuration, can be accessed from the forwarding drop-down menu in the lower-left corner of the Calls screen.
Need help?
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. You may also visit the Help Desk on the first floor of the Karrmann Library.