To begin using Teams Calling, select Calls from the app bar on the left side of the Teams window.
Dial Pad Section
At the upper left of the Calls screen, you will see the Dial Pad. Above the dial pad is the Search field, where you can type a name or number to find contacts.
Located below the dial pad, your work number is displayed, followed by your location, along with quick access to two important Call settings:
- Select Forwarding to choose how incoming calls are handled. The default option is don’t forward.
- Below the forwarding settings, you’ll find quick access to your Teams Call Audio and Device Settings.
History Section
The History section in Microsoft Teams allows you to review and manage your recent call activity, including missed, incoming, outgoing, and voicemail entries.
- Hover over a contact in the History section to display the Call button. Right‑click the contact or select the ellipses for additional options, such as adding the contact to your Speed Dial list on the right.
- At the top of the History screen, you can filter by Missed, Incoming, Outgoing, or Voicemail.
- To the right of the Voicemail filter, select Filter to search for a specific contact name or number.
Speed Dial Section
The Speed dial section in Microsoft Teams provides quick access to your most important contacts and call groups. It allows you to place calls with one click and organize contacts for efficient communication.
- Add Speed Dial Contacts
Click the profile icon in the upper right corner to add a name or number. Newly added contacts appear immediately in the Speed dial list.
- Contact Options Menu
Hovering over a contact card reveals additional actions, such as viewing a profile, removing the contact from Speed dial or placing an audio or video call.
Need help?
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. You may also visit the Help Desk on the first floor of the Karrmann Library.