Documents related to telephones on the UW-Platteville campuses, to include VoIP, voicemail, university-issued cell phones, and fax machines.
Basics of setting up and using voicemail
How to check your campus voice mail using your campus phone, Cisco Jabber, or remotely from an off-campus phone.
If you know your current PIN and want to change it, you can do so from your desk phone. If you do not remember your PIN, you may set a new PIN from the web by referring to the related article "Resetting your voice mail PIN from the web".
Configuring Single Number Reach for your office phone number.
Rules for dialing a campus phone.
Instructions for making a phone call from your cell phone when reception is poor using a wireless network.
Instructions for setting forwarding from a campus phone.
Instructions for eliminating the "Exchange server authentication failed" error.
The Jabber client is installed by default on all faculty/staff computers and should be available to anyone who has a campus phone. This article covers starting the Jabber client as well as setting it up to always run when logged in to Windows.
A list of recommended headsets for use with Teams Phone and other audio/video solutions at UW-Platteville.
How to reset your voicemail PIN using a web browser.
Jabber settings for selecting the speaker and microphone that Jabber will use for phone calls.
How to set up your campus voicemail box.
Jabber settings for selecting the camera that Jabber will use for video calls.
This document explains how to set up Call Forwarding and Simultaneous Ring for incoming calls in your Teams Phone settings. Call Forwarding can be to another number (your mobile device) or to voicemail. Simultaneous Ring will allow you to have incoming calls ring into Teams on both your desktop and mobile devices.
Dial Pad, History and Speed dial sections of Teams Dashboard
Common questions regarding mobility options in Unified Communications at UW-Platteville.
Links to articles on various topics in Teams Phone.
Campus update on Teams Phone migration process.
Common questions regarding voicemail in Unified Communications at UW-Platteville
Instructions for adding or removing numbers on the Yealink EXP50 phone expansion module.
Quick start instructions for signing into a Yealink Teams Phone desk phone.
Tips and tricks on how to manage your meeting if an undesired participant joins and disrupts your meeting.