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These are only the top five questions we receive from parents. Feel free to search this knowledge base (KB) for additional information about technology at UW-Platteville.

Instructions for logging into your Office 365 account at UW-Platteville

Purchasing information for software and hardware for students and their parents.

An illustration of the Tech Support client portal highlighting major features with brief descriptions

Instructions for connecting your Android device to the UWPlatt or eduroam campus wireless networks.

When you create a grading scheme in Canvas, it is possible to sync your final course grades from the Canvas Gradebook to PASS at the end of the term. In PASS, you can review the grades before submitting them to the Registrar. Grades do not officially get submitted until you log into PASS and approve them.

ITS requires antivirus software be installed and up to date in order to connect to our network. There are a few free options as well as paid options.

Instructions on how to print and/or download a class roster or grade roster in PASS HCX or Faculty Center in Classic PASS

Instructions for registering your device in a residence hall (excluding Rountree Commons).

Students may grant a third party (for example, a parent, spouse, or employer) access to certain features within PASS Campus Experience. These instructions document the process to add a guest.

ITS policy for preparing and maintaining academic computer labs' software

Instructions for generating a list of one-time-use Duo backup codes for those times when your primary device is not available and steps for using those codes.

Initiating your UW-Platteville account consists of setting a password and enrolling in Duo Self-Service for two-factor authentication. There are three ways employees can initiate their UW-Platteville accounts.