How can I tell if a message is legit?
Image 1: Message
- Incorrect spelling and grammar
- URL is not uwplatt.edu
- Is not signed by the ITS Help Desk or a staff member of ITS
![](https://uwplatt.teamdynamix.com/TDPortal/Images/Viewer?fileName=6dfb7351-2b63-40cd-8163-d2fc3fe2a498.png&beidInt=29)
Image 2: The form at the end of the link
![](https://uwplatt.teamdynamix.com/TDPortal/Images/Viewer?fileName=0eed4542-f198-486e-93bc-8f41aec379e9.png&beidInt=29)
- Does not use the correct name of the ITS Help Desk
- Is not a uwplatt webpage/uses a general web-design form (Sitey)
And finally.... ITS will never ask for your username and password in an email - or in a link from an email. Never, ever. SERIOUSLY!
Need help?
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. You may also visit the Help Desk on the first floor of the Karrmann Library.