Emma Email Marketing Software FAQ

Contact Marketing

• Ullsvik Hall
• 608.342.1197
• marketing@uwplatt.edu

All accounts are created by the Marketing Department. To request an account, email marketing@uwplatt.edu with this information:

• Name of account (example: Department name)
• Email addresses of people who need access
• Account code
  • We must receive email approval from account manager

Log in at www.myemma.com. Emma can also be found by searching Pioneer Portal. Consider adding the blue application button to your customized Portal Home page for easy access or add the URL to your A-to-Z/short cuts list.

Yes, just send a test email to marketing@uwplatt.edu and let us know how soon you need it back. We can turn it around within a day for most emails.

Contact the Marketing Department at 608.342.1197 or marketing@uwplatt.edu.

If you are having an issue with Emma:

• Search https://myemma.com/resources for your issue.
• If you cannot resolve issue, contact the Marketing Department at 608.342.1197 or marketing@uwplatt.edu.

You can contact Marketing  at 608.342.1197 or marketing@uwplatt.edu or Emma provides numerous free resources:

• Emma 101 videos
• Emma resource center
• Emma marketing tips
• Emma tour of your Response page
• Emma tips for using the drag drop editor

Do you or someone in your department have access to Oracle Business Intelligence Enterprise Edition, a.k.a. OBIEE? If so, you/they have access to the Communication Dashboard and can pull the needed information at your convenience. If you would like assistance, submit this request form (login required): Reporting & Analytics Training

If no one in the department has OBIEE access, you may request that Platteville Analytics and Institutional Reporting Services (PAIRS) run the report for you by submitting this form (login required): Data & Analytics

Instructions on how to Import Contacts from a File (Emma Resource)