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    ITS FAQ - NSE 2025 (All Campuses)
    Frequently asked technology questions from UW-Platteville students (and parents).
    ITS FAQ - Top 5 Questions Parents Ask about Techology - NSE 2025
    These are only the top five questions we receive from parents. Feel free to search this knowledge base (KB) for additional information about technology at UW-Platteville.
    Preparing for a new device or operating system
    Checklist of items one must consider and/or do prior to getting a new device or operating system (reimaging) as well as what must be done to restore data and applications afterward.
    Reactivating your Duo phone (new phone with new number) - Universal Prompt
    Activating Duo Mobile on a new smart phone with a new phone number using the new Device Management portal.
    Initiating Your UW-Platteville Account (employees)
    Initiating your UW-Platteville account consists of setting a password and enrolling in Duo Self-Service for two-factor authentication. There are three ways employees can initiate their UW-Platteville accounts.