Overview
Description
Use this form to request phone service and equipment for a new employee. The request must be submitted by the employee's supervisor or department program assistant. Requests submitted by anyone else may result in processing delays.
Information Required to Complete the Request
- Department
- Building/Room
- Employee receiving phone service
- Desired Teams Phone equipment
- Requested installation date
Teams Phone Hardware
ITS provides the Yealink MP56E2 as the standard Microsoft Teams desk phone.
ITS offers four standard headset options:
- Wireless stereo (two earpieces)
- Wireless mono (one earpiece)
- Wired stereo (two earpieces)
- Wired mono (one earpiece)
For details about the specific headset models provided by ITS, see the Recommended Phone Headsets knowledge base article.
Microsoft Teams Phone is compatible with a variety of headsets. ITS provides the four standard options listed above. Departments may purchase other compatible headsets at their own expense.
If you already have equipment compatible with Microsoft Teams Phone, select "No Equipment Needed" on the request form.
How to Get This Service
Click the Request Service button and complete the form. A member of the Telecom team will follow up if additional information is needed.
Eligibility
Requests must be submitted by the employee's supervisor or department program assistant.
Service Owner
Telecom
Cost
As of August 2025, there are no departmental chargebacks for standard phone service or equipment provided by ITS.