University-owned computers running a supported operating system must be properly configured to be connected to the campus network. This also requires that a minimal set of software is installed on the workstation.
If you have a university-owned workstation, laptop, or tablet still running Windows 7 please contact the Help Desk with your asset tag number to schedule your upgrade to Windows 10! (608) 342-1400 or helpdesk@uwplatt.edu.
Windows 11 Professional/Enterprise
- Roll out of Windows 11 on a wider scale will be ongoing through October 2025.
- Windows 11 (Minimum version 21H2, recommended version 23H2) see Microsoft Support - https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
- Run Windows Update and install all critical updates. (Automatic Updates must be set to ON)
- Microsoft System Center Endpoint Protection
- Microsoft SCCM Configuration Manager
- Microsoft File and Print Sharing must be removed/disabled
Windows 10 Professional/Enterprise
- Windows 10 (Minimum version 22H2, recommended version 22H2) see Microsoft Support - https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
- Windows 10 reaches end of life in October of 2025. All university devices must be updated to Windows 11 before this time.
- Run Windows Update and install all critical updates. (Automatic Updates must be set to ON)
- Microsoft System Center Endpoint Protection
- Microsoft SCCM Configuration Manager
- Microsoft File and Print Sharing must be removed/disabled
ITS Still provides limited support as needed. Some existing instrumentation/hardware requires Windows 7. These workstations will be supported. If you have a workstation that still has Windows 7 which doesn't have these requirements, please notify the Help Desk immediately.
ITS still provides limited support as needed. Some existing instrumentation/hardware requires Windows XP. These workstations will be supported. If you have a workstation that still has Windows XP which doesn't have these requirements, please notify the Help Desk immediately.
Mac OS
Apple is still releasing updates and patches for the following OS versions:
- Mac OS 13 (13.2.1) - Ventura
- Mac OS 12 (12.6.3) - Monterey
- Mac OS 11 (11.7.4) - Big Sur
Need help?
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. You may also visit the Help Desk on the first floor of the Karrmann Library.