Endpoint Computing

Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services, software and applications distribution, and the internet of things.

Articles (56)

Accessing Free Licenses in Office 365

Instructions for accessing your free Office licenses through Outlook Web App.

Accessing Free Microsoft 365 Licenses

Students and employees of UW-Platteville have access to up to five free copies of MS Office applications for use on their personal devices. This are the Instructions for accessing the free Office licenses through Outlook Web App (OWA).

Backing up and Restoring Bookmarks - Google Chrome

Backing up and restoring bookmarks in Google Chrome

Backing up and Restoring Bookmarks - Microsoft Edge

Backing up and restoring bookmarks in Microsoft Edge.

Backing up and Restoring Bookmarks - Mozilla Firefox

Backing up and restoring bookmarks in Mozilla Firefox.

Checkout Laptop - Borrower's Responsibilities

Article detailing the laptop borrower terms and agreement for students at UW-Platteville.

Clearing the Cache for Chrome

Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.

Clearing the Cache for Edge

Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.

Clearing the cache for Firefox

Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.

Computer Lab - General Computer Access (GCA) Labs

Location and specifics of GCA computer labs on campus.

Connect to UWPLATT Wireless with Android Device

Instructions for connecting your Android device to the UWPLATT or Eduroam campus wireless networks.

Connecting Devices to the UWPlatt-unsecure Wireless Network

How to connect devices to the UWPlatt-unsecure wireless network.

Connecting Devices to the Wired Network in the Residence Halls

How to connect devices with a wired connection in the residence halls.

Current Storage Volume URLs

Network addresses for connected network storage to Windows or Mac.

Department Computer Buy Approval Process

This document outlines the approval process currently in place for the bi-annual department computer buys. NOTE: The dates listed are for the Spring 2023 buy.

Disabling File and Print Sharing and Network Discovery in Windows 10

File and printer sharing is the part of Microsoft networking that enables you to share files and local printers with other users on small networks. UW-Platteville Information Technology Services requires this to be disabled on computes which are connected to the campus network. This article outlines the process to turn off File and Print sharing and Network Discovery in Windows 10.

Disabling File and Print Sharing and Network Discovery in Windows 11

File and printer sharing is the part of Microsoft networking that enables you to share files and local printers with other users on small networks. UW-Platteville Information Technology Services requires this to be disabled on computes which are connected to the campus network. This article outlines the process to turn off File and Print sharing and Network Discovery in Windows 11.

Download Microsoft Office to a Mobile Device (Phone/Tablet)

How to download Microsoft Office to your phone or tablet type device.

Finding my Windows version

How to use the winver command to get version information about your Windows operating system.

Free MS Office for Students and Current Employees

As part of Office 365,every student and current employee at UW-Platteville has access to five copies of Microsoft Office to install on personally-owned devices. At this time, the free licenses are not available for guest/retiree accounts.

HP 800 G9 Desktop Small Form Factor and Mini PC

Specs for the HP 800 G9 Desktop Small Form Factor and Mini PC

HP EliteBook 840 G9

Specs for HP EliteBook 840 G9, a notebook perfect for the professional on the go.

HP EliteBook 860 G9

Specs for HP EliteBook 860 G9, a notebook perfect for the professional on the go.

HP EliteBook x360 1040 G9

Specs for HP EliteBook x360 1040 G9, a portable tablet with touch screen display

HP Laptop Accessories

HP laptop accessories compatible with 840 and 860 models.

HP Monitors and Speakers

HP monitors and speakers available for department purchase

Installed Software - Virtual Desktops

Software installed on virtual desktops.

Installing and managing Adobe Creative Cloud applications using Adobe Creative Cloud Desktop

Installing Adobe Creative Cloud desktop applications on your university-issued device.

Installing Campus Network Printer for Windows 10/11

Directions on installing a campus network printer on your personal computer running Windows 10 or 11

Installing VMware Horizon View Client - Windows

Download and connection instructions for VMware View on Windows for personally owned computers. For campus workstations, please refer to Software Center to install the VMware Horizon View client.

Known issues with Solidworks in virtual desktops

Documented issues with regards to software configurations on the virtual desktop.

Mapping a network drive in Windows 10

How to connect to network storage (J-Drive, S-Drive) on Windows 10 while on the UW-Platteville campus network.

Mapping a network drive in Windows 11

This process is intended for campus computers which are connected to the campus network or vpn. Network drives should automatically map but occasionally the J or user drive does not map and can be mapped manually. This article outlines that process.

Microsoft Endpoint Manager - Using Software Center

Instructions on finding and installing software from Software Center. This is where software titles will appear that are available to install on your computer.

Microsoft Office - Removing Restrictions on Downloaded/Network Files

This document shows how to turn off protected mode on downloaded Microsoft Office files from the internet.

Office 365 - MS Office for Students and Current Employees

Every student and current employee at UW-Platteville has access to five copies of Microsoft Office in install on personally-owned devices. At this time, the free licenses are not available for guest/retiree accounts.

Pioneer Restore No-Buy List for Departments

List of items UW-Platteville departments may not purchase from Pioneer Restore

Policy - Residence Hall Computer Labs

Priorities and Responsibilities within Residence Hall Computer Labs

Purchasing Technology for Personal Use (Faculty/Staff)

Purchasing information of software for faculty and staff and their personal use.

Refreshing the software available in Software Center - Running client actions

Newly deployed software will not list in Software Center immediately. Doing this process will force the configuration manager client to check in to the management point and update the available software list.

Reporting an issue with virtual desktops

All issues with the virtual desktop/labs should be reported to the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. Please provide the requested information found in this article.

Residence Hall Card Access FAQ

An FAQ covering issues related to the card access system in the residence halls as well as campus cash funds.

Running and Connecting the VMware Horizon Client

Running the VMware Horizon Client on a campus or personal computer.

Setting a Default Program

These directions for setting a default program are specifically for Windows 10, but may also work for other versions of Windows operating system.

Setting up a browser sync

Links to instructions for backing up your bookmarks by setting up a browser sync in Firefox, Chrome, and Edge.

Setting up OneDrive Sync with Local Computer Hard Drive

Instructions for setting up OneDrive to back up files automatically on your local hard drive. NOTE: This creates a special backup folder and only items stored in this backup folder, the "Documents" folder, the "Pictures" folder and files on your desktop will be backed up. Network drive files need to be moved to this folder to be included in the backup.

Signing in to Minitab

Signing in to Minitab using your campus email and password.

Software Requirements - University Owned Computers

Software requirements for all campus owned workstations, laptops or tablets.

SolidWorks - Student Access

Accessing SolidWorks Student Licenses

Student Printing Policy and Procedures

Request a printer job refund if your document did not print as expected.

Virtual Desktop - Getting started in virtual labs

Information about setting up a personal device to use the campus virtual desktop environment.

Virtual Desktop FAQ

Common Issues and Questions Relating to the Virtual Desktop System.

Windows 10 - Work or school account problem - shared experiences settings

Fixing the "Work or school account problem" notification in Windows 10.

Windows 11 - Work or school account problem - app experiences settings

Fixing the "Work or school account problem" notification in Windows 11.