Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services, software and applications distribution, and the internet of things.
Students and employees of UW-Platteville have access to up to five free copies of MS Office applications for use on their personal devices. This are the Instructions for accessing the free Office licenses through Outlook Web App (OWA).
Backing up and restoring bookmarks in Google Chrome
Backing up and restoring bookmarks in Microsoft Edge.
Backing up and restoring bookmarks in Mozilla Firefox.
How to change display settings on a multiple display set up.
Check for Windows Updates
Instructions for checking your print balance in PaperCut
Article detailing the laptop borrower terms and agreement for students at UW-Platteville.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Many manufacturers offer discounts to students. Go directly to the manufacturer's website and search "education discount" or "student discount". This document includes a list of popular brands.
Location and specifics of GCA computer labs on campus.
Instructions for changing the print setting default from double-sided (duplex) to single-side printing.
How to connect your iOS device to the UWPlatt wireless network.
Instructions for connecting your Android device to the UWPLATT or Eduroam campus wireless networks.
How to connect devices to the UWPlatt-unsecure wireless network.
How to connect devices with a wired connection in the residence halls.
This document outlines the approval process currently in place for the bi-annual department computer buys. NOTE: The dates listed are for the Spring 2023 buy.
Tips for proper long-term storage of laptops, desktops, and tablets. Includes tips for periods of non-use, e.g. faculty desktops over summer.
File and printer sharing is the part of Microsoft networking that enables you to share files and local printers with other users on small networks. UW-Platteville Information Technology Services requires this to be disabled on computes which are connected to the campus network. This article outlines the process to turn off File and Print sharing and Network Discovery in Windows 10.
File and printer sharing is the part of Microsoft networking that enables you to share files and local printers with other users on small networks. UW-Platteville Information Technology Services requires this to be disabled on computes which are connected to the campus network. This article outlines the process to turn off File and Print sharing and Network Discovery in Windows 11.
How to download Microsoft Office to your phone or tablet type device.
Downloading the Minitab Desktop Application to install on a Microsoft Windows computer.
The ITS Help Desk has technology that students, faculty, and staff can rent for a certain amount of time.
Excel formats column data types automatically. This document shows how to prevent Excel from automatically changing the format or how to revert to the original formatting afterward.
How to use the winver command to get version information about your Windows operating system.
As part of Office 365,every student and current employee at UW-Platteville has access to five copies of Microsoft Office to install on personally-owned devices. At this time, the free licenses are not available for guest/retiree accounts.
Specs for the HP 800 G9R Desktop Small Form Factor and Mini PC
Specs for HP EliteBook 840 G11, a notebook perfect for the professional on the go.
Specs for HP EliteBook 860 G11, a notebook perfect for the professional on the go.
Specs for HP EliteBook x360 1040 G11, a portable tablet with touch screen display
HP monitors and speakers available for department purchase
Specs for HP Z2 Tower G9, a desktop workstation PC is for technical and creative professionals who demand high performance for the world's heaviest workloads.
List of applications installed on the NVIDIA 6 Azure Virtual Desktops
Installing Adobe Creative Cloud desktop applications on your university-issued device.
Directions on installing a campus network printer on your personal computer running Windows 10 or 11
Instructions on finding and installing software from Self Service on a Mac/Apple computer.
Instructions on finding and installing software from Software Center. This is where software titles will appear that are available to install on your computer.
This document shows how to turn off protected mode on downloaded Microsoft Office files from the internet.
Microsoft Office has been tightening security on file locations over the past few years. Adding a location to Trusted Locations will help with the security errors you might be receiving when try to open a file. This will also address the Excel MACRO warnings as well.
Instructions for managing mobile devices in Outlook Web App (OWA)
Every student and current employee at UW-Platteville has access to five copies of Microsoft Office in install on personally-owned devices. At this time, the free licenses are not available for guest/retiree accounts.
This documents explains how to mount campus storage on the macOS while connected to campus network.
If you are missing emails on the Outlook Desktop Application, your Use Cached Exchange Mode might be set for another value other then ALL.
List of items UW-Platteville departments may not purchase from Pioneer Restore
ITS policy for preparing and maintaining academic computer labs' software
Priorities and Responsibilities within Residence Hall Computer Labs
Checklist of items one must consider and/or do prior to getting a new device or operating system (reimaging) as well as what must be done to restore data and applications afterward.
Purchasing information for software and hardware for students and their parents.
Purchasing information of software for faculty and staff and their personal use.
Newly deployed software will not list in Software Center immediately. Doing this process will force the configuration manager client to check in to the management point and update the available software list.
An FAQ covering issues related to the card access system in the residence halls as well as campus cash funds.
When working on a lab computer, save files to network storage rather than the desktop.
These directions for setting a default program are specifically for Windows 10, but may also work for other versions of Windows operating system.
How to set default applications in Windows 11
Links to instructions for backing up your bookmarks by setting up a browser sync in Firefox, Chrome, and Edge.
Instructions for setting up OneDrive to back up files automatically on your local hard drive. NOTE: This creates a special backup folder and only items stored in this backup folder, the "Documents" folder, the "Pictures" folder and files on your desktop will be backed up. Network drive files need to be moved to this folder to be included in the backup.
Signing in to Minitab using your campus email and password.
Software requirements for all campus owned workstations, laptops or tablets.
Accessing SolidWorks Student Licenses
Request a printer job refund if your document did not print as expected.
A quick guide to what is supported on campus to what extent and what requirements there are for connecting to the campus network.
Hardware that is either unsupported or not allowed on campus (Level 3 & 4)
Beginning with the HP G7 EliteBook series laptops, the USB-C port will occasionally enter its "protection mode" and stop responding or accepting input including battery charging.
Use Microsoft Remote Desktop app on Windows workstations to connect to Azure Virtual Desktops.
To get started with Azure Virtual Desktops, download and install the Microsoft Remote Desktop app for Windows from the Microsoft Store.
To get started with Azure Virtual Desktop, install the Windows App from the Apple App Store.
Checking network settings for a Windows computer that maybe having connection issues on campus.
Fixing the "Work or school account problem" notification in Windows 10.
Fixing the "Work or school account problem" notification in Windows 11.
Frequently Asked Questions about switching to Windows 11 operating system
List of wireless networks on the UW-Platteville campus.