Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services, software and applications distribution, and the internet of things.
Instructions for accessing your free Office licenses through Outlook Web App.
Students and employees of UW-Platteville have access to up to five free copies of MS Office applications for use on their personal devices. This are the Instructions for accessing the free Office licenses through Outlook Web App (OWA).
Backing up and restoring bookmarks in Google Chrome
Backing up and restoring bookmarks in Microsoft Edge.
Backing up and restoring bookmarks in Mozilla Firefox.
Check for Windows Updates
Article detailing the laptop borrower terms and agreement for students at UW-Platteville.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Location and specifics of GCA computer labs on campus.
Instructions for changing the print setting default from double-sided (duplex) to single-side printing.
Instructions for connecting your Android device to the UWPLATT or Eduroam campus wireless networks.
How to connect devices to the UWPlatt-unsecure wireless network.
How to connect devices with a wired connection in the residence halls.
Network addresses for connected network storage to Windows or Mac.
This document outlines the approval process currently in place for the bi-annual department computer buys. NOTE: The dates listed are for the Spring 2023 buy.
File and printer sharing is the part of Microsoft networking that enables you to share files and local printers with other users on small networks. UW-Platteville Information Technology Services requires this to be disabled on computes which are connected to the campus network. This article outlines the process to turn off File and Print sharing and Network Discovery in Windows 10.
File and printer sharing is the part of Microsoft networking that enables you to share files and local printers with other users on small networks. UW-Platteville Information Technology Services requires this to be disabled on computes which are connected to the campus network. This article outlines the process to turn off File and Print sharing and Network Discovery in Windows 11.
How to download Microsoft Office to your phone or tablet type device.
The ITS Help Desk has technology that students, faculty, and staff can rent for a certain amount of time.
Excel will block macros when the file is not listed as a trusted source. This commonly affects template files provided by UW System, such as the "Actuals Journal Upload Template". This article presents each step needed to get the file listed as a trusted source.
Excel formats column data types automatically. This document shows how to prevent Excel from automatically changing the format or how to revert to the original formatting afterward.
How to use the winver command to get version information about your Windows operating system.
As part of Office 365,every student and current employee at UW-Platteville has access to five copies of Microsoft Office to install on personally-owned devices. At this time, the free licenses are not available for guest/retiree accounts.
Software installed on virtual desktops.
Installing Adobe Creative Cloud desktop applications on your university-issued device.
Directions on installing a campus network printer on your personal computer running Windows 10 or 11
Download and connection instructions for VMware View on Windows for personally owned computers. For campus workstations, please refer to Software Center to install the VMware Horizon View client.
Documented issues with regards to software configurations on the virtual desktop.
How to connect to network storage (J-Drive, S-Drive) on Windows 10 while on the UW-Platteville campus network.
This process is intended for campus computers which are connected to the campus network or vpn. Network drives should automatically map but occasionally the J or user drive does not map and can be mapped manually. This article outlines that process.
Instructions on finding and installing software from Software Center. This is where software titles will appear that are available to install on your computer.
This document shows how to turn off protected mode on downloaded Microsoft Office files from the internet.
Instructions for managing mobile devices in Outlook Web App (OWA)
Every student and current employee at UW-Platteville has access to five copies of Microsoft Office in install on personally-owned devices. At this time, the free licenses are not available for guest/retiree accounts.
If you are missing emails on the Outlook Desktop Application, your Use Cached Exchange Mode might be set for another value other then ALL.
List of items UW-Platteville departments may not purchase from Pioneer Restore
ITS policy for preparing and maintaining academic computer labs' software
Priorities and Responsibilities within Residence Hall Computer Labs
Checklist of items one must consider and/or do prior to getting a new device or operating system (reimaging) as well as what must be done to restore data and applications afterward.
Purchasing information of software for faculty and staff and their personal use.
Newly deployed software will not list in Software Center immediately. Doing this process will force the configuration manager client to check in to the management point and update the available software list.
All issues with the virtual desktop/labs should be reported to the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. Please provide the requested information found in this article.
An FAQ covering issues related to the card access system in the residence halls as well as campus cash funds.
Running the VMware Horizon Client on a campus or personal computer.
When working on a lab computer, save files to network storage rather than the desktop.
These directions for setting a default program are specifically for Windows 10, but may also work for other versions of Windows operating system.
Links to instructions for backing up your bookmarks by setting up a browser sync in Firefox, Chrome, and Edge.
Instructions for setting up OneDrive to back up files automatically on your local hard drive. NOTE: This creates a special backup folder and only items stored in this backup folder, the "Documents" folder, the "Pictures" folder and files on your desktop will be backed up. Network drive files need to be moved to this folder to be included in the backup.
Signing in to Minitab using your campus email and password.
Software requirements for all campus owned workstations, laptops or tablets.
Accessing SolidWorks Student Licenses
Request a printer job refund if your document did not print as expected.
A quick guide to what is supported on campus to what extent and what requirements there are for connecting to the campus network.
Hardware that is either unsupported or not allowed on campus (Level 3 & 4)
Information about setting up a personal device to use the campus virtual desktop environment.
Common Issues and Questions Relating to the Virtual Desktop System.
Checking network settings for a Windows computer that maybe having connection issues on campus.
Fixing the "Work or school account problem" notification in Windows 10.
Fixing the "Work or school account problem" notification in Windows 11.
List of wireless networks on the UW-Platteville campus.