Clearing the Cache for Chrome

  1. Click on the "Customize and control Google Chrome" menu and choose "Settings". (You may also use the keyboard shortcut of holding Ctrl+Shift+Del simultaneously and skip to step 4)

    image of chrome menu with "Settings" highlighted
     
  2. Locate the "Privacy and security" section and click on "Clear browsing data".

    image of chrome settings to clear browsing data
     
  3. In the drop-down, select "All Time".  Make sure to check Browsing history, Cookies and other site data, and Cached images and files.  Then click on the "Clear data" button.

    image of dialog box to choose All Time for clearing browsing data
     
  4. Close and re-open Chrome.

Need help?

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.

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Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.
Web Browser Compatibility Guide for PASS. Users are strongly encouraged to use these browsers, as others may not be compatible with PASS.