Unified Communications - Mobility FAQ

Single Number Reach

What is Single Number Reach?
How is Single Number Reach different from fowarding?
How do I get Single Number Reach?
Do I need a university-issued cell phone to take advantage of Single Number Reach?
If I configure Single Number Reach to a personal device, can it be turned off when I am not at work?

Yes. Single Number Reach can be scheduled to occur during specific hours or may be controlled manually through Unified Communications Self-Service. Log in with your campus Net ID and password.

Does Caller ID work in Single Number Reach? Which number will they see?
If I have Single Number Reach and someone calls me, but I do not answer, where does the voicemail go?


Is Jabber available for all mobile devices?
Do I need to do anything to use the app, or do I just download it?

You may request initial set-up for the Jabber app through the ITS Help Desk. After set-up, you can manage your devices through Unified Communications Self-Service.

What else do I need to be aware of?

Need help?

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.

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Article ID: 4917
Wed 5/17/23 11:07 AM
Tue 1/2/24 10:11 AM

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Configure your office number for Jabber Mobile and Single Number Reach.