Documents related to telephones on the UW-Platteville campuses, to include VoIP, voicemail, university-issued cell phones, and fax machines.

Articles (15)

Accessing Voicemail

How to check your campus voice mail using your campus phone, Cisco Jabber, or remotely from an off-campus phone.

Changing your voicemail PIN from your desk phone

If you know your current PIN and want to change it, you can do so from your desk phone. If you do not remember your PIN, you may set a new PIN from the web by referring to the related article "Resetting your voice mail PIN from the web".

Configuring Single Number Reach

Configuring Single Number Reach for your office phone number.

Dialing a Campus Phone

Rules for dialing a campus phone.

Enabling and using Wi-Fi calling on campus wireless

Instructions for making a phone call from your cell phone when reception is poor using a wireless network.

Forwarding your Cisco phone

Instructions for setting forwarding from a campus phone.

Jabber Exchange Server authentication failed - Jabber Desktop Client for Windows

Instructions for eliminating the "Exchange server authentication failed" error.

Launching or Starting Jabber for Desktop in Windows

The Jabber client is installed by default on all faculty/staff computers and should be available to anyone who has a campus phone. This article covers starting the Jabber client as well as setting it up to always run when logged in to Windows.

Recommended Phone Headsets

A list of recommended headsets for use with the Unified Communications system at UW-Platteville.

Resetting your voice mail PIN from the web

How to reset your voice mail PIN using a web browser.

Setting audio settings in Cisco Jabber - Jabber Desktop Client for Windows

Jabber settings for selecting the speaker and microphone that Jabber will use for phone calls.

Setting Up Voice Mail

How to set up your campus voicemail box.

Setting video settings in Cisco Jabber - Jabber Desktop Client for Windows

Jabber settings for selecting the camera that Jabber will use for video calls.

Unified Communications - Mobility FAQ

Common questions regarding mobility options in Unified Communications at UW-Platteville.

Voicemail FAQ

Common questions regarding voicemail in Unified Communications at UW-Platteville