Documents related to telephones on the UW-Platteville campuses, to include VoIP, voicemail, university-issued cell phones, and fax machines.
How to check your campus voice mail using your campus phone, Cisco Jabber, or remotely from an off-campus phone.
If you know your current PIN and want to change it, you can do so from your desk phone. If you do not remember your PIN, you may set a new PIN from the web by referring to the related article "Resetting your voice mail PIN from the web".
Configuring Single Number Reach for your office phone number.
Rules for dialing a campus phone.
Instructions for setting forwarding from a campus phone.
Instructions for eliminating the "Exchange server authentication failed" error.
The Jabber client is installed by default on all faculty/staff computers and should be available to anyone who has a campus phone. This article covers starting the Jabber client as well as setting it up to always run when logged in to Windows.
A list of recommended headsets for use with the Unified Communications system at UW-Platteville.
How to reset your voice mail PIN using a web browser.
Jabber settings for selecting the speaker and microphone that Jabber will use for phone calls.
How to set up your campus voicemail box.
Jabber settings for selecting the camera that Jabber will use for video calls.
Common questions regarding mobility options in Unified Communications at UW-Platteville.
Common questions regarding voicemail in Unified Communications at UW-Platteville