PASS - Kaspersky Antivirus Producing 'OnReadyState' Error (Staff)

While in PASS or when signing in, the following error is encountered:

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Correct this issue by turning off the following setting within the Kaspersky client:

  1. Click on Settings in the menu. 
  2. Click Additional.
  3. Click Network. 
  4. Click Traffic Processing. 
  5. Disable (uncheck) Inject scripts into web traffic to interact with web pages.

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Alternatively, the user can also disable Kaspersky Anti-virus while using PASS, but this is not recommended since this removes anti-virus protection.

Need help?

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.

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