Emma Email Marketing Software Support Call Process

Support call process for Emma, UW-Platteville's email marketing software

Developed Dec. 29, 2015

Introduction

Emma Email Marketing Software is an all-in-one email marketing solution that allows users to create, send, and track e-communications. Emma went live July 1, 2015, in select departments. This document provides procedure for questions or technical issues regarding Emma.

Support Process

Any questions, concerns, or technical issues should be directed to the Marketing at 608.342.1197 or marketing@uwplatt.edu.

Conclusion

This document will serve as the overall support guide for the Emma Email Marketing Software.  Changes to this document should be reviewed on an annual basis.

Any questions, concerns, or technical issues should be directed to
Marketing at 608.342.1197 or marketing@uwplatt.edu.