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    Security - Generating and Using Duo Self-Service Backup Codes
    Instructions for generating a list of one-time-use Duo backup codes for those times when your primary device is not available and steps for using those codes.
    Enrolling in Duo using your mobile device - Universal Prompt
    Enrolling in Duo using a computer - Universal Prompt
    Enrolling your smart phone in Duo using the modern device management process.
    Duo Two-Factor Authentication: "Additional identity proofing is required" Error Message
    How to resolve error message "Additional identity proofing is required" when logging in to UW System software. This error message is shown when you are trying to access a system that requires a higher level of identity proofing than you currently have.
    PASS CX - Multi-factor Authentication During Payment
    Multi-Factor Authentication [MFA] will be required of guests that need to make a payment using the UW-Platteville payment portal supported by Nelnet Campus Commerce beginning December 4, 2023. NOTE: Because students already use MFA when logging into PASS, they will not need a second one during payment.