PASS CX - Multi-factor Authentication During Payment

Multi-Factor Authentication [MFA] provides increased security when making payments to protect your financial data. Guests must use MFA when making a payment in PASS. They can choose whether to authenticate via a free application on their phone or via email. The first time that guests make a payment, they will receive additional instructions from our technology partner, Nelnet Campus Commerce, on how to set up MFA.

What to Expect:

  • Log into PASS with the guest username and password.
  • From the FINANCIALS menu on the left, select ‘Make a Payment’.
  • Follow the instructions to set up MFA as provided by our payment partner, Nelnet Campus Commerce.

Request to Set Up Enhanced Profile Security Features

  • If you choose to use an app on your phone, they suggest several free ones to download.
    • If you already have an authentication app on your phone, you may be able to use it, even if it is not listed.
    • A QR code is provided during the process for use with various MFA applications.

Recommended Free Authenticator Apps

  • If you choose to use an email, please use the same email address that is being used for your guest account in PASS.
  • Once you have set up MFA, you will be asked to enter a verification code to access the payment portal in the future.
  • If you have any questions during the MFA process, please contact Nelnet Campus Commerce at 800.609.8056 for assistance.

 

Need help?

If you have questions, please contact Nelnet Campus Commerce at 800.609.8056.

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Details

Article ID: 9350
Created
Mon 11/20/23 9:20 AM
Modified
Thu 3/7/24 8:49 AM