People-based services that support the management of IT for UW-Platteville. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.
An illustration of the Tech Support client portal highlighting major features with brief descriptions
A definition, explanation, and history of copyright and fair use.
In the event of an unplanned campus-wide technology outage, ITS will employ the widest variety of media available to communicate necessary information and updates.
Frequently asked technology questions from UW-Platteville students (and parents).
These are only the top five questions we receive from parents. Feel free to search this knowledge base (KB) for additional information about technology at UW-Platteville.
When a phishing attack occurs at UW-Platteville, the following communication plan will be implemented. Includes instructions for ITS Communications and the ITS Help Desk manager/staff.
This doc contains current ITS support liaison assignments. Your department's support liaison is your proactive partner for all planning involving technology. The liaison's primary responsibilities are consultation, collaboration, coordination, and communication between ITS and the assigned departments. All requests, problems, and questions should be directed to our first point of contact, the ITS Help Desk at helpdesk@uwplatt.edu.
The NET act is one of the policies you agree to when connecting to our campus network.
Instructions for saving favorite services or knowledge base articles in this client portal. Includes instructions for subscribing the knowledge base articles and categories.
ITS provides two tools for managing the transition of technology equipment, responsibility, and access for off-boarding employees at UW-Platteville: the "Employee Off-boarding Technology Self-Audit" and the "Employee Off-boarding Checklist for Supervisors - Tech Topics". In addition to this article, both tools are linked on the "HR Off-boarding Checklist".
Checklist of ITS services and knowledge base articles to guide the on-boarding of a new employee, whether new to their role or to the university in general.
Supplemental resources from Mini-Mashup January 2023 - Resource Smorgasbord
Supplemental resources from Technology Mashup - January 2024 - Tools for Transition
Resources from Technology Mashup help January 21-23, 2025. Includes recordings, presentations, and/or links to forms and other documents.
Students will be afforded the procedural guarantees of due process under Chapter UWS 17 Student Non-Academic Disciplinary Procedures and the right, if requested, to a hearing before a hearing examiner or a hearing committee for alleged violations of computing technology policies.
ResNet is the Residential Network provided in the Residence Halls on the main UW-Platteville campus.