? IT Professional Services

People-based services that support the management of IT for UW-Platteville. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.

Articles (17)

Pinned Article Quick Tour: Tech Support Client Portal (TDX)

An illustration of the Tech Support client portal highlighting major features with brief descriptions

Copyright and Fair Use

A definition, explanation, and history of copyright and fair use.

ITS Communication - Unplanned Outages

In the event of an unplanned campus-wide technology outage, ITS will employ the widest variety of media available to communicate necessary information and updates.

ITS FAQ - NSE 2024 (All Campuses)

Frequently asked technology questions from UW-Platteville students (and parents).

ITS FAQ - Top 5 Questions Parents Ask about Techology - NSE 2024

These are only the top five questions we receive from parents. Feel free to search this knowledge base (KB) for additional information about technology at UW-Platteville.

ITS Support Liaison Assignments

This doc contains current ITS support liaison assignments. Your department's support liaison is your proactive partner for all planning involving technology. The liaison's primary responsibilities are consultation, collaboration, coordination, and communication between ITS and the assigned departments. All requests, problems, and questions should be directed to our first point of contact, the ITS Help Desk at helpdesk@uwplatt.edu.

NET Act

The NET act is one of the policies you agree to when connecting to our campus network.

Student Handbook -- Daily Office Procedures

Student handbook-- daily office procedures.

Student Handbook -- Dress Code

Student handbook-- dress code.

Student Handbook -- General Office Procedures and Guidlines

Student handbook-- general office procedures and guidelines.

Student Handbook -- Installing Software in the Office

Student handbook-- installing software in the office.

Student Handbook - Table of Contents

Table of Contents for the ITS Student Employee Handbook - Support Section

Technology Mashup Resources - January 2023

Supplemental resources from Mini-Mashup January 2023 - Resource Smorgasbord

Technology Mashup Resources - January 2024

Supplemental resources from Technology Mashup - January 2024 - Tools for Transition

Transferring a document from Madison Kb to TDX client portal

Instructions for transferring a document from the Madison Kb tool to TDX client portal. Deadline June 1, 2024.

UW-Platteville Sanctions for Copyright Violations

Students will be afforded the procedural guarantees of due process under Chapter UWS 17 Student Non-Academic Disciplinary Procedures and the right, if requested, to a hearing before a hearing examiner or a hearing committee for alleged violations of computing technology policies.

What is ResNet?

ResNet is the Residential Network provided in the Residence Halls on the main UW-Platteville campus.